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Introducing  Reliable Renewables Heat Pump Servicing Ltd

At Reliable Renewables Heat Pump Servicing Ltd, we believe that communication is key to having peace of mind when owning a heat pump. I aim to always provide my customers with a quick turnaround if ever their system fails and provide them with the highest level of service and help. I provide professional heat pump services and with my experience I understand these systems and can identify certain faults and ways to get the best out of the system. Annual heat pump services on request and general maintenance carried out on all heat pumps and solar water systems.  

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Reliable & Honest

Fully Qualified Heat Pump Installer and Service Engineer, NVQ Level 3 heating and ventilation engineer with over 25 years experience in the plumbing, heating and ventilation industry. I strive to provide the best service possible to keep your system running efficiently and smoothly. Browse our website for additional information about our services and see how we can be of assistance. I carry out all my services and repair work using extensive knowledge and skill of heating and hot water systems to get the job done efficiently and cheaply. I provide a service for customers who have been continually let down by their installation companies and provide an annual service and maintenance package that they can trust to keep their system running at optimal and efficient performance. 

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Our Services

What We Provide

Regardless if you have an air, ground or water source heat pump, having it serviced can help the longevity of the heat pump. On average, a heat pump can work for at least 15 years. However, a well maintained heat pump could operate efficiently for up to 20-25+ years.

At Reliable Renewables Heat Pump Servicing Ltd, we aim to provide you with the best service and ensure that you and your needs always come first. With a professional and skilled manner I aim to complete all aspects of work to the highest degree. A standard service of your air source heat pump would include -
• Clean out of Magna Filter• Visual inspection of all pipework and any leaking pipework fixed• Outdoor unit inspected and cleaned internally/externally• Safety features tested and settings checked • All radiators balanced and vented • Glycol anti freeze levels tested  

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Magna filter cleaning 

We’re committed to getting the job done, especially when it comes to this high-quality service package. Annual servicing of your heat pump includes filter changes and glycol testing. Keeping your system protected with adequate anti freeze levels helps to protect your heat pump in the winter months and maintain efficiency levels.  


Radiator replacements 

I can undertake any kind of radiator replacement or repair, whether it’s a leaking gland on a TRV or a pin holed rusty radiator. 


Power flushing 

Heating system sludged up and radiators not getting up to temp? Power flushing of the heating system maybe required to improve flow rates and keep running cost down.  Call me today to schedule an appointment.


Circulation pump diagnostics and replacement. 

Pump speeds and flow rates need to be working correctly to maintain heat from the heat pumps to radiators, Pump lifespans can dramatically be reduced if a system is sludged up or blockages. 


Replacement of zone valves 

Heating or hot water not working ? Two port zone  valves have a habit of failing from time to time. All aspects of valve replacement and repair undertaken.


Diagnostics and fault finding

Whether it’s setting up timers or reconnecting wireless stats, here at Reliable Renewables we can offer the support and skill to get your system running at optimal performance. 


Heat Loss Calculations and Advice

Retaining the maximum heat from the system in your home is priority number one when it comes to heat pumps. Lack of roof insulation and in cavity walls can cause the heat pump to run longer and harder than it needs to leading to big bills . 


Leak Finding and Repair

Pressure constantly dropping but no evidence of a leak? I have the skills and experience in leak detection and fault finding to locate and repair the issue. Inhibitors and leak sealing fluid can be added to the system to fix any hidden underfloor pin hole leaks. 


Pipe lagging carried out 

Missing lagging on pipework especially in lofts and outdoor areas can cause significant performance issues and reduced temperature at radiators. I can carry out this work with minimum fuss to keep your system running efficiently. 


Cleaning of coils on heat pump unit

Location of outdoor is crucial in order to prevent the heat pump coils from getting blocked and reducing airflow. Sprays can be used to clean the coils. 

Call or email today to see my very competitive rates. 

Reliable & Honest

Our priority is optimal heat pump performance and customer satisfaction. 

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Positioning of Heat pump is key to keeping bills down and performance levels high 

So lets take a look a the basics of where you can and cannot place your Air Source Heat Pump (ASHP).

  1. Air Supply.

As you may have guessed by its name, an Air Source Heat Pump uses air as its main source of heating your house. So our first tip is to position the unit where it has a good supply of ambient (outdoor) air.

Now what exactly is ambient air? What we mean when we say this is that it should be in an open space, not an enclosed space. If you place your Air Source Heat Pump in an enclosed space such as a basement or attic, the room would effectively become a freezer; as the heat pump would take the same air over and over again and keeps cooling and cooling it until the temperatures get to a point where it would be impossible for the heat pump to extract heat effectively.

  1. Maneuverability 

When having your Air Source Heat Pump installed, always keep in mind that, in the unlikely event that your unit should need professional attention, there should always be enough space to access it if a service engineer needs to take a look at it.

  1. Where should I position my Air Source Heat Pump?

Almost always, we would recommend positioning the unit on the floor immediately outside your house or property. This has two large benefits: first, it reduces the amount of pipework you need in order for your air source heat pump to fully cater to your property, avoiding increased unnecessary heat loss. Secondly, any service or maintenance work you need doing will be far easier.

Allowance should be made to make sure that any ice caused by the defrost cycle in sub zero temperatures as this may potentially result in hazardous surfaces. If you are fitting the unit into a corner made up of two walls, make sure there is enough space around the unit to allow for free air flow. 

Cold air bouncing back into the rear of the unit will reduce the average air temperature the unit is extracting its heat from, which in turn reduces the efficiency of the unit and increases running costs so allow some distance around the unit where possible.

In some circumstances however it is not always possible to fit a unit on the ground and in this scenario the unit must be fitted on brackets at a higher level. If this is the case, take care not to cause any hazard at head height and to ensure it is easily accessed for any service visits. 

  1. Noise Cancellation

If possible we would recommend avoiding positioning the unit directly outside or below a bedroom window. There will always be occasions where you may not be able to sleep and  when they occur the slightest sound, like the refrigerator downstairs in the kitchen, becomes an irritant.

While modern air source heat pumps are extremely quiet, in the middle of the night you are just as likely to notice them as you would the refrigerator in the kitchen downstairs if they are right outside your open bedroom window. Therefore the further away you put them from the bedroom window the more likely it will be that it is only the fridge’s murmur irritating you!

  1. Shelter from the weather

One final consideration is if you live in an area that is prone to extreme weather changes. Avoiding positioning your unit against a wall that snow might pile against or that may pool water when raining. If the snow was to drift against the unit and reduce its air flow, it would reduce its efficiency and its output as a result.

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Fully accredited and member of the Association of plumbing and heating contractors.

 The Association of Plumbing & Heating Contractors (APHC)is a not-for-profit trade body and since 1925 we have been representing and supporting plumbing and heating companies of all sizes - from sole traders to large organisations. Being a member of APHC distinguishes professional plumbers and heating contractors from rogue traders and all members are regularly vetted and their competency checked. We encourage members to continually improve themselves professionally and implement best practice. You can rest assured that work done by an APHC member will comply with best practice and current legislative requirements. We are committed to helping members run professional businesses, whilst ensuring consumers receive high standards of workmanship and customer service.  

Every member business must:
• Comply with the requirements as laid down in the APHC Membership Schemes Rules.• Carry out their trading activities to the minimum standards as laid down in the APHC Customer Charter.• Investigate a customer complaint to the standards as laid down in the APHC Minimum Requirements for a Customer Complaints Procedure.• Provide full contact details on all relevant communications with customers including written correspondence, quotations, invoices and electronic communications.• Ensure that appropriate levels of insurance are in place commensurate with the business activities. A minimum of £2M worth of public liability must be maintained at all times and a minimum of £5M employers liability must be maintained at all times where staff are employed.• Ensure that only competent operatives are employed to undertake plumbing and heating work.You can check whether a company is a member at
Tel: 0121 711 5030Fax: 0121 705 7871Email:">



What my customers say

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